Terms of service
Terms of Use & Terms of Service
Effective Date: March 15, 2025
Last Updated: October 21, 2026
OVERVIEW
This website is operated by Lotz Outdoors LLC ("Lotz Outdoors"). Throughout the Site, the terms "we," "us," and "our" refer to Lotz Outdoors. We offer this website, including all information, tools, and services, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site, using our forum, or purchasing from our store, you engage in our Service and agree to be bound by these Terms of Use & Terms of Service ("Terms"). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
📌 Please read these Terms carefully before accessing or using our Site. If you do not agree, you may not access the Site or use our services.
Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time. Your continued use of the Site after updates constitutes acceptance of the revised Terms.
Our online store is operated by Lotz Outdoors LLC and hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.
1. ACCEPTANCE OF TERMS
By using lotzoutdoors.com, shop.lotzoutdoors.com, or any related platforms, you acknowledge that you have read, understood, and agreed to these Terms. These Terms govern:
✔ The Shop: Product purchases, transactions, shipping, returns, and refunds.
✔ The Site: Articles, blog, community discussions, and user-generated content.
These Terms incorporate our Shipping Policy, Return & Refund Policy, Privacy Policy, and Discount & Shipping Terms. If these Terms conflict with one of those policies on a topic that policy covers, that policy controls.
2. USER CONDUCT (FORUM & COMMUNITY GUIDELINES)
To maintain a respectful and engaging community, all users must follow these rules:
✅ Expected Behavior
✔ Be respectful: No harassment, threats, or abusive behavior.
✔ No discrimination: Racist, sexist, or otherwise discriminatory content is strictly prohibited.
✔ Keep it clean: Avoid offensive, profane, or vulgar language.
✔ Stay on topic: Do not spam or post irrelevant content.
✔ Respect privacy: Do not share personal information of others without consent.
🚫 Prohibited Activities
You may not:
❌ Upload or distribute malware, viruses, or other harmful code.
❌ Attempt to hack, phish, or gain unauthorized access to accounts.
❌ Use bots, scrapers, or automated systems on our Site.
❌ Impersonate others, including moderators or Lotz Outdoors staff.
Users who violate these guidelines may be banned or suspended.
3. CONTENT OWNERSHIP & COPYRIGHT
User-Generated Content (Forum & Articles)
✔ You retain ownership of content you post.
✔ By posting, you grant Lotz Outdoors a worldwide, non-exclusive, royalty-free license to use, distribute, and display your content.
Intellectual Property
🚫 Do not post copyrighted content unless you have permission.
🚫 Unauthorized use of our content (logos, images, articles) is prohibited without prior written consent.
We reserve the right to remove infringing content without notice.
4. MODERATION & ENFORCEMENT
Lotz Outdoors reserves the right to:
✔ Edit or delete content violating our policies.
✔ Suspend or ban users at our discretion.
✔ Allow banned users to appeal their suspension via support.
📧 For moderation concerns, contact: admin@lotzoutdoors.com
5. TRANSACTIONS & PURCHASES (SHOPIFY STORE)
By purchasing from shop.lotzoutdoors.com, you agree to:
✅ Provide accurate billing and shipping details.
✅ Use our products only for lawful purposes.
✅ Not resell our products without permission.
Lotz Outdoors reserves the right to:
- Cancel or refuse orders at our discretion.
- Limit quantities per household or per order.
- Modify product pricing without notice.
Pricing and errors. Prices, availability, and product information are subject to change without notice. Despite our efforts, listings may occasionally contain errors in price, description, image, availability, or specification. We reserve the right to correct any error and to cancel or refuse any order placed at an incorrect price, even after the order is confirmed and payment is taken. If we cancel for this reason we will notify you and issue a full refund.
Shipping. Orders shipping within the United States with a merchandise subtotal of $149.99 or more qualify for free economy shipping, applied automatically at checkout. Heavy, oversize, freight, HAZMAT, and certain supplier-shipped items are excluded and are charged applicable shipping fees. Delivery dates are estimates and are not guaranteed. See our Shipping Policy and Discount & Shipping Terms for full details.
Returns and refunds. Eligible items may be returned within 30 days of delivery. The customer is responsible for return shipping costs, which will be deducted from the refund amount, except for defective, damaged, or incorrect items or returns due to our error. Some items are non-returnable. See our Return & Refund Policy for full details.
6. RESTRICTED & AGE-LIMITED PRODUCTS
Certain products, including ammunition, ammunition components, firearm parts and accessories, air guns, knives, chemicals, fuels, aerosols, batteries, and other regulated or hazardous materials, are subject to federal, state, and local laws and carrier rules.
- By ordering a restricted or age-limited product, you confirm that you meet all applicable age requirements and that you may lawfully purchase, possess, and receive the product at your shipping destination.
- You are responsible for knowing and following the laws that apply to you.
- We may require an adult signature, ground-only shipping, or additional verification for certain items.
- We may hold, cancel, or refuse any order that we believe cannot be lawfully or safely shipped to the destination. If we cancel an order for this reason, we will notify you and refund the affected items.
7. PRODUCT WARRANTIES & SAFE USE
Products sold through our store are covered only by the manufacturer's warranty, if any. Lotz Outdoors does not provide a separate warranty unless stated in writing. Some items must be serviced or returned through the manufacturer's own warranty or RMA process; in those cases we will provide the manufacturer's contact information and help you open a case.
Outdoor, archery, hunting, fishing, marine, climbing, and firearm-related products involve inherent risks. You are responsible for using all products safely, following the manufacturer's instructions and warnings, using appropriate safety equipment, and obtaining any training needed for safe use.
Product information, sizing, compatibility, and fitment details are provided for general guidance. Please confirm specifications with the manufacturer before purchase when compatibility is critical.
8. ACCURACY OF INFORMATION
🚫 We do not guarantee that the information on this Site is accurate, complete, or up to date.
📌 Use of any information on this Site is at your own risk.
We reserve the right to modify content at any time but have no obligation to update information.
9. THIRD-PARTY SERVICES & LINKS
🔗 We may provide access to third-party tools and services.
📌 We do not monitor or control these third-party services and are not liable for your use of them.
Before engaging in any third-party transaction, review their policies and terms.
10. PROHIBITED USES
You may not use the Site or its content for:
🚫 Unlawful activities or solicitation.
🚫 Violating intellectual property rights.
🚫 Harassment, defamation, or discrimination.
🚫 Uploading malicious software (viruses, malware, spyware).
🚫 Fraudulent or misleading information.
Violation of these rules may result in immediate termination of service.
11. DISCLAIMERS & LIMITATION OF LIABILITY
Content & Forum Discussions
Lotz Outdoors is not responsible for the accuracy or reliability of user-generated content.
Disclaimer of Warranties
Except as expressly stated in these Terms or required by law, the Site, its content, and all products and services are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Lotz Outdoors and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, profits, or content, arising from your use of the Site or any product purchased through it.
To the fullest extent permitted by law, our total liability for any claim related to a purchase is limited to the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
Your use of this website is at your own risk.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Lotz Outdoors LLC and its owners, employees, and agents from any claims, losses, damages, or expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law, or your misuse of any product purchased through the Site.
13. PRIVACY & DATA PROTECTION
Your use of Lotz Outdoors is also governed by our Privacy Policy, which explains:
✔ How we collect and use your data.
✔ Your rights regarding personal information.
✔ How to opt out of targeted advertising.
By using our Site, you consent to our data practices as described in our Privacy Policy.
14. CHANGES TO TERMS
We reserve the right to update these Terms at any time.
📌 The latest version will always be available at shop.lotzoutdoors.com/policies/terms-of-service.
Your continued use of the Site constitutes acceptance of the revised Terms.
15. GOVERNING LAW & VENUE
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Maryland, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Site shall be brought in the state courts located in Montgomery County, Maryland, or in the United States District Court for the District of Maryland, and you consent to the jurisdiction of those courts.
If any provision is deemed unenforceable, the remaining Terms shall remain valid.
16. CONTACT INFORMATION
For questions regarding these Terms, contact us:
📧 Email: shop@lotzoutdoors.com
📞 Phone: 925-222-5689
📍 Mailing Address:
Lotz Outdoors LLC
10220 River Rd, Suite 302
Potomac, MD 20854
United States
By using Lotz Outdoors (Shopify store, website, or forum), you agree to these Terms.
Thank you for being part of our community!



